Frequently Asked Questions

About Our Services

Does whole body Cryotherapy work?
Whole body Cryotherapy has been used in Europe and Japan for more than three decades. Multiple research studies have been published in medical journals about the effects of whole body Cryotherapy, and in many European countries the treatments are covered by medical insurance policies.

What is Your cancellation policy?
We require clients to cancel at least two (2) hours prior to your session without penalty. Cancellations must be made online or by calling. All late cancels and no-shows will be deducted one (1) session from session packages.

Who developed the Cryotherapy technology?
Whole body Cryotherapy was originally developed in Japan in 1978 for the treatment of rheumatoid arthritis, and the benefits have been studied and refined in Europe since that time.

How does it work?
Upon entering the chamber, the individual stands and slowly turns while nitrogen gas fills the chamber. Over a period of up to 3 minutes, the individuals skin surface temperature is lowered to approximately 50 degrees Fahrenheit. This sudden drop in temperature triggers the skin’s cold receptors to activate the body’s most powerful survival mechanisms. Thus the release of endorphins and a rapid circulation of oxygen-rich blood throughout the body.

Is it safe?
Yes. Single person cryo chambers have been used for the past 30+ years without any severe adverse reaction ever recorded. Problems have only arisen if a client steps into the machine with wet clothing, especially wet socks, as water will freeze immediately at these temperatures. The nitrogen being used to cool these chambers is the same nitrogen that makes up the air we breathe (actually 78% of it). While in the chamber, the client breathes room-air. The operator raises the platform the client stands on up so that the head is above the heavier nitrogen vapors. Here, the client breathes normal room-air. For added safety, chambers are also equipped with an oxygen monitor. In order to protect the more temperature sensitive tissues such as hands and feet, clients wear dry socks, slippers, and gloves, which we provide.

Is it comfortable?
Before entering the Cryo chamber, clients are required to dress in protective clothing composed of cotton socks, cotton underwear (for men), and gloves. The treatment is of short duration (2-3 minutes), and the cold is ‘dry’, so it is very tolerable. Towards the end of the treatment, you may get a ‘pins and needles’ sensation, which disappears immediately after the treatment.

How do I feel after the treatment?
During each session the body releases endorphins, which are hormones that make you feel good and energetic. The mood-enhancing effects from each session can last for days.

How soon should I expect results?
You’ll feel great right away because after completing your first treatment you will experience the release of endorphins, the body’s natural mood elevator, a lift that will last for several hours. Depending on your physical condition, you may feel immediate relief from joint and muscle pain, improved energy, and increased flexibility that will last for several hours or even days. Changes in skin texture and reduction in cellulite and weight loss will take longer to see results and may require a series of treatments for maximum results.

How many treatments should I do?
You should initially take 5-10 treatments in close succession to maximize your results (minimum 3 days in a row). After that, you can take fewer treatments spaced further apart to maintain and improve on your results.

Can I catch a cold because of this procedure?
No. The immediate cold impact of the cryo session will raise the internal body temperature for a short period of time. The stimulation of the immune system can help decrease the severity and frequency of future colds.

I’m claustrophobic. Can I do whole body Cryotherapy?
Yes. The door is never locked and you may step out at any moment. The chamber is open to the top and your head is raised above the level of the upper rim of the chamber.

Do I have to take a shower before or after a session?
No, you don’t. This procedure is absolutely dry and does not make your skin wet.

Who should not do Cryotherapy?
The following conditions are contraindications to whole body Cryotherapy: Pregnancy, severe Hypertension (BP> 180/100), acute or recent myocardial infarction, unstable angina pectoris, arrhythmia, symptomatic cardiovascular disease, cardiac pacemaker, peripheral arterial occlusive disease, venous thrombosis, acute or recent cerebrovascular accident, uncontrolled seizures, Raynaud’s Syndrome, fever, tumor disease, symptomatic lung disorders, bleeding disorders, severe anemia, infection, claustrophobia, cold allergy, age less than 18 years (parental consent to treatment needed), acute kidney and urinary tract diseases.

What are the risks of whole body Cryotherapy?
Whole body Cryotherapy is very well tolerated and has minimal risks: Fluctuations in blood pressure during the procedure by up to 10 points systolically (this effect reverses after the end of the procedure, as peripheral circulation returns to normal), allergic reaction to extreme cold (rare), claustrophobia, redness, and skin burns (only if exposed to low temperatures longer than recommended).

Why we added Drip Therapy at Restore Cryotherapy:
Cryotherapy and Drip Therapy are very complimentary for many of the things our customers are trying to address.  Similar to Cryotherapy, Drip Therapy customers may experience benefits for chronic conditions such as Fibromyalgia, sports performance, muscle recovery, increased energy, improved mood, better sleep, increased immunity, and healthier skin.

Why we are different than a traditional doctor’s office:
Drip / IV Therapy can be used for a variety of wellness related issues.  But it is also used to treat very sick people with things like the flu, cancer, and other ailments.  We believe a doctor’s office is the best place for sick (i.e. contagious) people to go.  At Restore, we are focused on people that are proactively looking to achieve an optimal state of wellness.  And we’ve created an attractive, social environment that you will enjoy visiting. No co-pays, no consultation fees, no waiting for an appointment and none of the other issues associated with a traditional doctor’s office.  You can be in and out in 30 minutes.

What benefit does Drip Therapy provide:
Drip Therapy delivers vitamins, amino acids and minerals directly to your blood stream for maximum absorption.  This allows nutrients to nourish your body at the cellular level and provides safe delivery of larger doses that would not otherwise be tolerated orally.  Put simply, an IV puts good stuff directly in your bloodstream for maximum benefit.

Who should use Drip Therapy:
Most people should benefit from Drip Therapy.  Almost 90% of the population is persistently dehydrated.  Drip Therapy is a great way to achieve optimal hydration and address a variety of health and wellness goals.  It has become popular to get Drip Therapy before or after a party for hangover relief or before a long flight to fight dehydration and flight headaches.  But Drip Therapy helps with many other common issues.  That is why our Drip options are pretty self explanatory for common situation we all experience.

Is Drip Therapy safe?
Drip Therapy is generally a safe and simple procedure. Drip Therapy patients also tend to experience minimal — if any — negative side effects.

How often should someone get Drip Therapy?
This depends largely on the specific type of treatment you are getting, since each patient’s treatment is customized.  But we generally recommend a regular schedule of 2-4 Drips per month.  Several of the drips have immediate impact (i.e. the Hydrator when you have a hangover) while others work in a series (i.e. you get more than one Drip at a specific interval to maximize the benefit).

What is a hyperbaric chamber?
Hyperbaric chambers are used to administer Hyperbaric Oxygen Therapy (HBOT), a non-invasive procedure in which the patient breathes 100% oxygen. The patient is enclosed in a transparent chamber with an increase in atmospheric pressure, enabling a concentrated delivery of oxygen to tissue for optimized healing.

What is HBOT? 
Hyperbaric Oxygen Therapy (HBOT) is the delivery of oxygen to tissues, particularly damaged tissues, at greater than atmospheric pressure for healing.

How does it work? 
The oxygen-rich environment of the chamber, along with the increase in air pressure, speeds and multiplies the concentration of Oxygen molecules to tissues, thereby promoting healing.

What does treatment feel like?
The patient should feel nothing once at treatment pressure. During compression, the patient may have a slight pressure in their ears which can be alleviated by swallowing or opening their mouth and popping their ears. The internal chamber temperature may warm slightly, but will return to normal as soon as treatment pressure is obtained. During decompression, the patient may have a slight pressure in their ears which can be alleviated by swallowing or opening their mouth and popping their ears.

Is there anything I can do while I am inside the chamber? 
The most important thing is to just relax. But you can use your tablet to do things like watch videos, surf the Internet or check email.  Some patients also listen to music through the speaker system, while others just sleep.

Can I take anything with me into the chamber?
You can the things you need to make your session more comfortable (i.e. a tablet, book, water bottle).

How long does it take? 
Each treatment session will take approximately 30 minutes to 2 hours. Treatments should be part of a series of up to 20-40 sessions, depending on the issue.

Are there any indications when I would not be allowed to receive treatment? 
There are several conditions in which caution must be observed. It is important to discuss your health history in addition to your current health condition with our medical staff.

Do I need a prescription? 
Yes. Oxygen is considered to be a drug by the Food and Drug Administration (FDA) and, in the United States, must be prescribed by a medical professional.  At Restore, our medical staff can prescribe HBOT.

Can I eat and/or take medications before treatment? 
Take all medications as directed by your doctor. Eat before you arrive. Avoid smoking immediately before and after hyperbaric treatment.

Do I need someone to drive me to/from treatment? 
HBOT does not require any sedatives or other mind-altering medications. Therefore, you can drive yourself to and from treatment, unless you are otherwise unable to do so.

What is infrared heat?
Sunlight is a combination of visible light and invisible light. The seven colors of the rainbow are visible lights, and infrared rays and ultraviolet rays are invisible lights. Infrared rays are one of the sun’s rays. Infrared rays are the healthiest, penetrate into your skin deeply and they dissolve harmful substances accumulated in your body. The Infrared Rays vitalize your cells and metabolism.

Far infrared waves penetrate deep into our body for a deep heating action which allows for the body to activate the sweat glands. The sweat glands offer one of only a few mechanisms that the body has to eliminate toxins and since the skin is the largest organ in the human body it is apparently a very good means for elimination

When far infrared waves are applied to water molecules (comprising 70% of our body) these molecules begin to vibrate. This vibration reduces the ion bonds and the eventual breakdown of the water molecules causes encapsulated gases and other toxic materials to be released.

The sun is the primary source of radiant energy, but not all of this energy is beneficial. Although life needs energy from the sun, too much sunlight damages the skin. Far infrared heat provides all the healthy benefits of natural sunlight without any of the dangerous effects of solar radiation.

For years, the healthcare industry recommended infrared heat lamps as a source of far infrared heat but the lamps were cumbersome, extremely hot and difficult to maintain at a constant temperature. Today, many healthcare professionals use far infrared infrared heaters to treat a variety of diseases throughout the world. Our saunas use state-of-the-art Carbon / Ceramic True Wave II heaters.

The efficacy of far infrared waves is very broad and the subject of recent study by NASA. Among the infrared waves, the far infrared rays, which have a wavelength of 8-14 microns, are especially good for the human body. These waves have the potential to penetrate 1.5 to 2 inches or more into the body allowing for deep heat and raising your core body temperature from deep inside. The deep heat and far infrared is why scholars believe that the Ondol (traditional warm floor of Korea) is good for health because the materials for the Ondol are stone and earth both of which radiate far infrared waves when heated.

How is an infrared sauna different from a traditional sauna?
Our saunas use Far Infrared energy to penetrate the body’s tissue. Tests have shown that the energy output is tuned so closely to the body’s own radiant energy that our bodies absorb as much as 93% of the far infrared waves that reach our skin.

By comparison, conventional saunas must rely only on indirect means of heat: first, on convection (air currents) and then, conduction (direct contact of hot air with the skin) to produce its heating effect. Your Clearlight Infrared Sauna is best used at temperatures between 100 to 125F versus 180 to 220F for traditional hot-air saunas. Since conventional saunas require 30 to 90 minutes of warm-up before use, electricity costs are reported to be a lot higher than those of Clearlight Infrared Saunas which are ready to use in 10-15 minutes.

Why is Infrared heat better than heat from a traditional sauna?
Clearlight Infrared far infrared saunas use low-EMF True Wave II Carbon / Ceramic heaters, which do not turn red hot, but instead produce invisible, far infrared heat. This is the same type of heat as produced by the sun and our bodies. Infrared heat is very safe and not at all like the heat produced by microwaves. In an infrared sauna, only 20 percent of the energy is used to heat the air, leaving the rest of the energy to heat the body. The radiant heat can penetrate deep below the skin producing a gentle warming inside the body. The temperature inside an infrared sauna is adjustable and averages a comfortable 100 °F to 140 °F This allows a person to sweat faster and to tolerate a longer period of time inside the sauna, allowing for the therapeutic effects to occur. Typical sessions last 20 to 45 minutes and can be repeated once or twice during the day to maximize the benefits. Infrared saunas leave you feeling invigorated, not depleted like conventional saunas.Infrared heaters warm the body in the same manner as natural sunlight. Far Infrared Heat therapy uses the wavelength of the visible and non-visible light spectrum of sunlight that heats the body normally. Traditional saunas raise the temperature of the air to a very high level within the chamber to warm the body. Some people have difficulty breathing in this extremely warm air. Far infrared saunas work differently. Instead of heating the air within the enclosure, far infrared saunas heat the body directly. The result is deeper tissue penetration. In the far infrared sauna, the body perspires and receives all of the healthy benefits but avoids the harmful and extremely hot air of a traditional steam sauna.

Is Infrared heat safe?
Yes! Infrared heat is all around us.
The human body gives off and receives infrared heat and in the far infrared band. Other surfaces, like a warm street or heated vending cart give off infrared in the middle and near infrared band. To experience far infrared heat right now, take you hands and put your palms together. Move your hands about 1/2 an inch apart. You will feel warmth emanating from your palms. This is far infrared heat very similar to the infrared heat emitted from our True Wave II heaters. Radiant far infrared is all around us and is essential for human life.

What are the benefits from an Infrared Sauna?
There are many benefits of infrared sauna. Some of these include:

  • Joint / Muscle Pain Relief
  • Stress / Fatigue Relief
  • Athletic Recovery
  • Cardio Health
  • Weight Loss / Metabolism Boost
  • Detoxification
  • Skin Health
  • Improved Sleep

Are the saunas private?
Yes. You have your own dressing room and the sauna is in a private area of a treatment room.

How long are sessions?
We recommend between 20-40 minutes per session.

What should I wear?
The less the better, to allow maximum skin exposure for the release of sweat. This could be a bathing suit, shorts and a tank, etc. We also provide a towel for each guest to use in the sauna if they wish.

Do you provide showers?
No. You may notice that your body continues to sweat for some time after a session, so we recommend waiting at least 30 minutes to shower to allow your body to continue to release toxins. We do provide a cool towel to wipe down with after your session.

How often should I come?
At least once a week is ideal, but you can sauna as often as you like! It is a great complement to your exercise routine, and also perfect for a rest or recovery day. Find what works best for you and your body’s needs.

Do you accept walk-ins? 
We do accept walk-ins. But customers with a reservation have priority.

What should I do while I sauna?
We encourage using your time in the sauna as a moment to relax and meditate, and allow the infrared heat to melt away any stress or fatigue you may be experiencing. You can also bring something to read or bring your phone or tablet into the sauna to pass the time. You may also choose to do exercises such as stretching or yoga.

Can I sauna with another person?
Absolutely! Our saunas accommodate 1 or 2 people. We have special pricing for couples.

Are the saunas sanitary?
Yes. The heat and infrared light are naturally disinfecting and kill bacteria, as well as cedar wood, which is antibacterial. We also lay towels on the bench that are changed between each client, and frequently clean the benches with special cleaner.

Who shouldn’t use the sauna?
Seek permission from your doctor prior to use for the following conditions:

  • Taking Medications
  • Under 12 years old
  • The Elderly
  • Cardiovascular Conditions
  • Chronic Conditions

Far infrared sauna use is contraindicated for people with following conditions:

  • Pregnancy
  • Hemophilia
  • Fever
  • Insensitivity to Heat
  • Alcohol / Alcohol Abuse

Other questions?

Contact us